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**Notice regarding your Futaba Repair**

On April 6, 2018, Horizon Hobby purchased the RC hobby assets of Hobbico through their bankruptcy proceedings. We immediately began to assess the business including backlogged service cases. We quickly repaired and returned what was possible as we began restoring the service levels our customers have come to expect. Unfortunately, a number of Futaba repairs remain incomplete due to a shortage of parts.

We have learned that Futaba has made the decision to establish their own service operations. Due to the lack of parts availability, and Futaba's actions, we regret that we must return outstanding repairs and will no longer be accepting new service cases. Please reference the following link Futaba has provided to re-submit your repair.

https://futabausa.com/repairs/

We understand the inconvenience that the Hobbico bankruptcy and decision of Futaba to handle service directly may have caused.

As we've completed the purchase of Hobbico's RC business, we can begin improving product availability and expanding the product offering to retailers and on Towerhobbies.com. We are also improving and expanding our repair and product support operations to deliver the service levels Horizon customers have come to expect and trust.

We apologize for this inconvenience. We hope we will have the opportunity to provide you with great products and outstanding customer service in the future.

Thank you,
Horizon Hobby


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